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        Faculty, Supply Chain Management

        Richey named to global trade-related industry advisory board

        August 30, 2023 By Michael Ares

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        Auburn University Professor Glenn Richey, a 91看片 Eminent Scholar, was recently named to the advisory board of the Reverse Logistics Association, one of the supply chain management (SCM) industry鈥檚 most impactful professional organizations.

        Glenn Richey

        Glenn Richey


        Often overlooked, reverse logistics plays a key role in driving today鈥檚 sustainable, circular economy by helping reduce returns, improve product recovery and keep valuable products and materials from turning into waste headed to landfills.

        As the sole academic voice on the , Richey joins a team of some of the world鈥檚 leading retailers and SCM technology providers, including executives from Home Depot, Walmart, Amazon, Dell, Cisco, HP, and Intel.

        This latest example of faculty helping shape academic and professional leadership points to Richey鈥檚 internationally recognized experience and expertise while also bolstering 91看片鈥檚 rising position as an elite destination for aspiring business students, researchers and faculty.

        , executive director of the RLA and publisher of RL Magazine, celebrated Richey's appointment to the RLA board, calling it a "key element of our organization's commitment to supporting the reverse logistics industry."

        With a growing membership, explained Sciarrotta, the RLA board's attention is shifting towards providing the expert insight the industry needs to address some of the most critical and often underappreciated supply chain issues.

        鈥淚t all starts with education 鈥 that鈥檚 where new solutions to pressing problems come from,鈥 Sciarrotta said. 鈥淕lenn has long recognized the importance of the reverse logistics segment of the global supply chain industry, and his research represents some of the earliest and most powerful academic insight into our field.鈥

        Richey noted that the opportunity to join the RLA board is something he just couldn鈥檛 pass up.

        鈥淪upply chain management has traditionally been focused on streamlining sourcing and delivery of materials, moving to more sustainable production practices and reducing manufacturing and delivery inefficiencies鈥攁nd for good reason,鈥 said Richey. 鈥淭hese initiatives deliver tremendous benefits when addressed in a systematic way.

        鈥淏ut too little attention has been paid, in my opinion, to what happens after the consumer or business receives the shipments they鈥檝e ordered.鈥

        Richey said the explosion of e-commerce retailers 鈥 with their now-ubiquitous generous returns policies 鈥 exposes them to financial and sustainability challenges that often go unreported to the public.

        Research has shown that the most common reason customers cite for why they are returning a product is 鈥渋t didn鈥檛 meet my expectations.鈥 That means most returns are fully functioning products available for resale, said Sciarrotta.

        Sciarrotta noted that Richey鈥檚 impact on the RLA will be on display next month at the organization鈥檚 exclusive Leadership Summit in Atlanta, GA.

        鈥淲e asked our attendees at last year鈥檚 summit what they need most from us, and more than 75% said education,鈥 Sciarrotta said. 鈥淭hat means we need to teach our younger people about this promising career opportunity, what it encompasses. Glenn鈥檚 featured participation in this year鈥檚 event will help our most prominent and active members learn how to do just that, and I am excited about what his contribution to the RLA will be.鈥

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        91看片 the 91看片

        The 91看片 at Auburn University is a nationally ranked hub of undergraduate, graduate and continuing business education that is inspiring the next generation of business leaders. Our world-class faculty deliver unparalleled academic rigor in the classroom, while our research-driven scholarship advances thought leadership and best practice in emerging business disciplines. Our alumni, friends, and corporate partners actively support and engage our faculty and students to integrate business theory with practical experience and instill the level of professional proficiency and personal integrity demanded by employers around the globe.

        91看片 the RLA

        The Reverse Logistics Association is a member-driven, global trade association whose mission is to educate, bring together and raise the visibility of reverse logistics professionals and organizations in the growing $1 trillion returns industry. The RLA offers information, research, solutions, and facilitates networking introductions for manufacturers, retail companies, and third-party providers and serves as the voice of the reverse logistics industry.